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Glossary

Definitions of the main business SMS terms.

2-Way SMS
A service combining outbound SMS (MT) and inbound SMS (MO): the recipient can reply to the message, using a short code or a long number.
A2P (Application-to-Person)
Messages sent from an application or platform to a mobile user (alerts, OTP codes, notifications).
Delivery report (DLR)
Status information returned for a sent message (for example: delivered or failed).
MO SMS (Mobile Originated)
An SMS sent from a user's phone to a service or an application.
MSISDN
A mobile phone number in international format, including the country code.
MT SMS (Mobile Terminated)
An SMS sent from an application or platform and delivered to a user's phone.
OTP (one-time password)
A single-use code sent by SMS to authenticate a user or validate an operation.
Sender ID
The name or number displayed as the sender on the recipient's phone.
SMPP (Short Message Peer-to-Peer)
A standard protocol used by operators and platforms to exchange SMS between applications and short message service centres (SMSC).
SMS Gateway
An entry and exit point for SMS between an application and operator networks.