Solutions
Talk to your customers on WhatsApp, alongside SMS.
The WhatsApp Business API lets a company send notifications and talk with its customers on WhatsApp from its own systems. e-MC sees it as a complement to SMS: SMS to reach every mobile phone, WhatsApp for customers who use it.
The details of e-MC’s WhatsApp offer (countries, message templates, conditions) are given during our discussion. Contact us to scope your project.
WhatsApp is a widely used messaging app; the API lets a company communicate with its customers there from its own systems.
SMS reaches any mobile phone without a data connection; WhatsApp requires Internet and the app. The two channels complement each other.
A WhatsApp message can carry more than an SMS, such as a document or an image, depending on the approved templates.
Business use of WhatsApp follows Meta's rules: approved message templates and recipient consent.
We help you split your messages between the two channels according to your needs.
The WhatsApp Business API plugs into your applications, like the SMS API.
Use case, message templates and volumes are defined with you. The details of e-MC's WhatsApp offer are given during our discussion.
Yes. A test of the SMS API can be set up on request, so you can validate your project before committing. Use the form and choose “Request a test account”.
An HTTP API (REST) and an SMPP connection.
HTTP API and SMPP accounts, as well as the documentation, are provided on request. Contact us with your use case.
Tell us your destination countries, the type of messages and your estimated monthly volume: we will come back with the right solution and routing.
